At Ladybird Fitness, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Ladybird Fitness is a fitness gym dedicated to providing health and well-being services.
If you have any questions about this policy or your data, please contact us at:
Email: [email protected]
Address: 55 Albert Street, Newtown, Wigan, WN5 0TR

2. What Information We Collect

We may collect and process the following personal data:

  • Full name
  • Contact details (email address, phone number)
  • Date of birth
  • Emergency contact details
  • Health and fitness information (where relevant to your training)
  • Payment and billing information
  • Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

  • Register you as a member
  • Provide fitness services and personalised training
  • Ensure your health and safety during workouts
  • Process payments and manage memberships
  • Communicate important updates, offers, or changes
  • Improve our services and website experience

We will only use your data where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or with your consent.

4. Health Information

Any health-related information you provide is treated as sensitive personal data and is only used to ensure your safety and suitability for exercise programmes. This data is stored securely and only accessed when necessary.

5. How We Store Your Data

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

6. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Payment processors
  • Booking or membership software providers
  • Legal or regulatory authorities (if required by law)

All third parties are required to respect the security of your personal data.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ladybird Fitness
Email: [email protected]